Plants vs zombies heros not compatible ANYMORE
So I have plants vs zombies heros on my phone but after an update a while ago my phone is no longer compatible, the Google play store said to contact the developers so I'm here asking for help.
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerThanks for getting back! Can you run through these steps real quick to see if that fixes the error? Based off that version and device type it should work.
If you synced up to your game progress to an EA account, Facebook, or Google you won't lose your progress if you reinstall the game. Deleting the app and reinstalling can usually fix compatibility errors like this.
Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
I can't even launch the game, cause since it's not updated it won't connect
I don't remember
@NeimadNZ wrote:I don't remember
Do you have a tablet or old phone you can download the game on and try to see if you are?
Well, I suppose first of go to the play/app store and see if there's an update you missed. After that, if you can download the game on another device and try to log in using Facebook or Google. If that works, then reinstall the game, if it doesnt, then we'll try to think of a solution from there.
