Plants vs zombies heros not compatible ANYMORE
So I have plants vs zombies heros on my phone but after an update a while ago my phone is no longer compatible, the Google play store said to contact the developers so I'm here asking for help.
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerWhat type of Android device do you have? I'm under the impression our Support staff already provided you these steps, but I linked them below in case they didn't go that route. They fix most app related issues for EA mobile games.
Does it get stuck on the loading screen when you load up the game, load into a game, or when you're logging in?
Let me know what steps you already took.
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
I have done all those steps already, i use samsung galaxy S10 and i get stuck literally as i open the app i just see the circle in bottom right spinning forever.
- EA_Blueberry
Can you try opening the game on mobile data if you've been connected to WiFi?
@EA_Blueberry wrote:Can you try opening the game on mobile data if you've been connected to WiFi?
Already tried and even installed the game on data with no difference
- EA_Blueberry
Are you able to launch the game if you're signed into a different Google account?
