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Anonymous's avatar
Anonymous
11 years ago

Plants Vs Zombies Stopped Working!

I bought this game about 2 months ago, and I have not been able to play it since. My computer was overheating for a while, so I couldn't try to play/fix it, but I fixed that, and then I had memory issues, so I have replaced my RAM, and so now I am trying to figure out why this game won't run on my computer. I click to open the game, whether it's in the "My Games" section or the shortcut icon, and it goes to a loading screen for a few seconds, then the game closes and says that the program has Stopped Working. I'll include some info below.

Here is the windows crash error:

Spoiler
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\Plants vs Zombies Garden Warfare\PVZ.Main_Win64_Retail.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: PVZ.Main_Win64_Retail.exe
Application Version: 1.0.3.0
Application Timestamp: 540f7b89
Fault Module Name: PVZ.Main_Win64_Retail.exe
Fault Module Version: 1.0.3.0
Fault Module Timestamp: 540f7b89
Exception Code: c0000005
Exception Offset: 00000000003de75f
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 015e
Additional Information 2: 015e8230d04abb989e193814fb1d5896
Additional Information 3: 7f77
Additional Information 4: 7f770e43031704b540e97aa899f5e24f

Extra information about the problem
Bucket ID: c5a51dcbaa7c135a25a569304b08381b (85963535605)

and here is the DXDiag

http://hastebin.com/iguvuduref.tex

If anyone can help me figure out why it won't start, that'd be great. I got this game with my boyfriend and have been wanting to play together since Christmas, it runs on his computer fine.

thank you

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    Try a repair from Origin by right clicking on the game's icon.

    ---

    Try resetting Catalyst Control Center's 3D Properties

    --

    Try going to Documents, renaming or deleting the "PVZ Garden Warfare" folder.  Go to Origin and do a repair.  This should reset many settings to defaults

    --

    Try checking your motherboard website for Realtek audio drivers

    --

    Clean Boot

    http://support.microsoft.com/kb/929135

    Disable any overlay programs

    This game uses Origin in Game for certain things but you can try disabling it to test.

    --

    Disable any antivirus/firewalls to test.

    --

    use 'sfc /scannow'

    http://support.microsoft.com/kb/929833

    --

    Try adding this line to 

    C:\Users\***\Documents\PVZ Garden Warfare\settings\PROF_SAVE_profile

    GstRender.MantleEnabled 1

    ((Not even sure if this works or does anything for this title))

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