I asked around, the way it works on PS4 is the pre-order content is allotted to one account only, which I suppose defaults it to the main account.
@CptOx You mention sub-accounts (plural) - did you buy the add-on multiple times or did you buy it once (using a sub-account) and it was enough for all sub-accounts?
I share your opinion that with prior knowledge I would have avoided the Deluxe pre-order and have opted for the Standard pre-order with the "upgrade" later. I can't help but wonder whether this omission was intentional or an oversight by EA. I previously brought up both options in this thread.
I find it very strange that we don't have any response (official or otherwise) from EA in this thread beyond the initial "solution", more so with this thread linked from the FAQ.
@baseFS I can confirm that I needed to buy it twice, once for each account. I checked, before buying the second add-on, that the second sub-account was not access to the first sub-account add-on. I
It will be interesting to see if they ever do anything about this. The pre-order stuff would be nice to have for my daughter as I don't really play the game myself.
@Gorantoth So far we haven't seen any response from EA other than the original "solution", so it's difficult to assess whether a fix is in their plans or not. I hope it is as both my boys are nagging me regarding the pre-order stuff.
I must admit I'm pretty disappointed with myself for not checking this ahead of time and running into this same issue, but I will also add my voice to the frustration here.
I have an 11 year old and an 8 year old, both with their separate sub-accounts, that saved up their money to buy the deluxe edition. And are now both pretty disappointed that they don't get to access the deluxe content. I felt so bad that *I* gave them a partial refund out of my own pocket! Admittedly, they do play the game enough for me to not return it back to Amazon, and I do play once in a while on my account so they can see the content, but it kinda just leaves them frustrated every time...
Seems like a relatively simple solution would be to have EA do the same thing that was done with the content import from PvZ:GW -- and just apply the deluxe content to the main account and all sub-accounts. This should already work just fine, because when I went to the mailbox on my own account, I got the GW1 content for characters that I actually never earned on my main account, but that my kids had earned on their sub-accounts.
Anyway, still a fun game, but would love to have EA actually resolve this nicely...
I was surprised too when I found out that my two boys would not have access to the deluxe content on their accounts. I would have simply bought the base game if I would have known this. This is a bad move by EA. Definitely won't be buying any EA deluxe versions in the future.
