I asked around, the way it works on PS4 is the pre-order content is allotted to one account only, which I suppose defaults it to the main account.
It will be interesting to see if they ever do anything about this. The pre-order stuff would be nice to have for my daughter as I don't really play the game myself.
I must admit I'm pretty disappointed with myself for not checking this ahead of time and running into this same issue, but I will also add my voice to the frustration here.
I have an 11 year old and an 8 year old, both with their separate sub-accounts, that saved up their money to buy the deluxe edition. And are now both pretty disappointed that they don't get to access the deluxe content. I felt so bad that *I* gave them a partial refund out of my own pocket! Admittedly, they do play the game enough for me to not return it back to Amazon, and I do play once in a while on my account so they can see the content, but it kinda just leaves them frustrated every time...
Seems like a relatively simple solution would be to have EA do the same thing that was done with the content import from PvZ:GW -- and just apply the deluxe content to the main account and all sub-accounts. This should already work just fine, because when I went to the mailbox on my own account, I got the GW1 content for characters that I actually never earned on my main account, but that my kids had earned on their sub-accounts.
Anyway, still a fun game, but would love to have EA actually resolve this nicely...
I was surprised too when I found out that my two boys would not have access to the deluxe content on their accounts. I would have simply bought the base game if I would have known this. This is a bad move by EA. Definitely won't be buying any EA deluxe versions in the future.
