Forum Discussion

hh8923's avatar
hh8923
7 years ago

Profile/Progress Lost. EA help is not responding

Hi, I have been playing the games for a long time.  On July 29th, the game crashed.  It has happened frequently so I just restarted it.  But this time it behaved as if I have never played it.  The p...
hh8923's avatar
hh8923
7 years ago

I filed a second case and got reply immediately.  The first case had reply for 4 days.  So looks like the priority is a bit messy but my problem is solved.  Just need to get back to the Jade league

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

Thanks for the update and feedback, and sorry if you had a poor experience. 

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