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Anonymous's avatar
Anonymous
10 years ago

[PS4] Can't play PvZ GW2 - 'must be signed into PSN' problem

Hi! I hope someone can help with a solution! I have a PlayStation 4, and when I try to load and play PvZ GW2 it keeps returning an error 'must be signed into PSN'. It has never loaded and played. ...
EA_Andy's avatar
EA_Andy
Icon for EA Staff (Retired) rankEA Staff (Retired)
10 years ago

Hey @mattbath

This is something we're looking into. Would you be able to let me know what your PSN ID is so we can investigate further?

- Andy -

Anonymous's avatar
Anonymous
10 years ago

Hi EA_Andy

Thanks for getting back to me - appreciate the support.

My PSN is matthew_bath

As an update, I did get it working for an hour last night (hurrah), but today no go with the same 'must be signed into PSN to continue' message. As before, all other EA games that need a connection work fine (eg, Battlefront) and I can access PSN and PS Store. Other persistent games such as The Division work fine.

Any help is gratefully received - and seems like a few people are facing the same issue.

Thanks

Matt

  • Anonymous's avatar
    Anonymous
    10 years ago

    @mattbath we checked your account and it says you were logging in on the 14th, can you confirm?

    • Anonymous's avatar
      Anonymous
      10 years ago

      oops just saw your other msg nevermind 🙂

      • Anonymous's avatar
        Anonymous
        8 years ago
        Dear ea
        Ive loved all of your games but i seem to have the same problem and i am not pleased to turn off the router and then turn it on. Is there any way i can do it other than that?

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