Forum Discussion

leemerdinks's avatar
leemerdinks
10 years ago

PvZ app crashes during "Portal Combat" minigame.

I'm running iOS 9.2 on a 6s, and the PvZ app crashes consistently during the "Portal Combat minigame. It happens when the portals change for the first time.
Anonymous's avatar
Anonymous
9 years ago
So has ANYONE managed to get a response from EA or PopCap about the crash? I know EA suck at everything but it's been so long j thought they may have bothered to at least reply to someone!
  • Anonymous's avatar
    Anonymous
    9 years ago
    Unfortunately not. It's not possible to report a defect at http://help.ea.com, contact to EA support via Email is blocked and EA is ignoring this crash since almost two years!! :-(
    • Anonymous's avatar
      Anonymous
      9 years ago

      Hi @Realbughunters,

      Do not report crashes as bugs. To contact the support team by chat or over the phone fill out this form and select Technical support / Game performance in the drop down menu.

      • Anonymous's avatar
        Anonymous
        9 years ago

        That form seems to be only for XBOX1, PC and PS4, but he app is crashing on iOS!! :-S

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