Community ManagerHey,
We wanted to follow up and see if you can log into BFN again for me and check your account. We want to see if anything has changed. Let us know what it looks like in the game for you and any screenshots would be appreciated!
Cheers!
@EA_Shepard I literally cannot believe this... I actually have access to the game again. I am able to log into public & private giddy park now, i am really grateful that i was unbanned because i haven't been able to play this game for almost a year now. I really want to say thank you to you and to whoever was responsible for fixing this issue i had, and I'm even more surprised that my progress hasn't been affected one bit. Thank you thank you thank you!!!
Everything in-game looks normal like how it should be, and i attached a screenshot that shows that my rank is normal and that i can play multiplayer now.
OK, one less thing on the list, now the bugs in the game add the mixed mode and the plants are missing a character in order to balance the game and put the private mode in 8 vs 8 so that everyone can play
Community Manager
@NooTTWI3ULTUR3 wrote:
@EA_Shepard I literally cannot believe this... I actually have access to the game again. I am able to log into public & private giddy park now, i am really grateful that i was unbanned because i haven't been able to play this game for almost a year now. I really want to say thank you to you and to whoever was responsible for fixing this issue i had, and I'm even more surprised that my progress hasn't been affected one bit. Thank you thank you thank you!!!
Everything in-game looks normal like how it should be, and i attached a screenshot that shows that my rank is normal and that i can play multiplayer now.
That is great to hear! Please let us know if anything else happens that prevents you from playin!
The team is still looking into this, and we appreciate other players listing their information as well!
Cheers!
Now please respond and fix the same issue on PVZ GW1 please reset my progress so i can play the game i payed for
@EA_Shepard hey, I know it's been a long time, but if you could answer me I would be very grateful, since April I can not enter the game due to the same problem, I do not know if my account is banned by a hacker or something like that, so here I leave my information for you to help me.
@EA_Shepard
-EA App
-Trafikon24
-e916247f-ee0b-4650-a3ce-28e25b262e2d
-I found the logs but there is no issue in them that mentions BFN or something because the problem is only in-game
-Windows 10 Pro
-19045.4529
-NVIDIA GeForce GTX 1650 and 31.0.15.5222
-Europe
-internal drive
-SSD
-This issue has happened long before the EAAC and it is still happening
-No other errors
-
