Forum Discussion
TheSprinter85
6 years agoHero
@Ayyds I apologise regarding your issue mate. There’s been many reports on this particular issue on all platforms. You could try uninstalling your Deluxe Edition on your Xbox first, then reinstalling it, or contact EA regarding your issue here: https://help.ea.com/en/contact-us/?product=plants-vs-zombies-battle-for-neighborville&community=true%C2%A0. I’m hoping that that helps you out somewhat. 🙂
6 years ago
@TheSprinter85 I chatted with EA HELP for nearly 2 hours and they were unable to resolve this. They recommended I request a refund through Microsoft.
- TheSprinter856 years agoHero
@Ayyds If you haven’t already, try restarting your Xbox console once and see if that does anything. It’s probably best to request a refund, or wait for a patch and see if you then get your items. 😞🙂
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