Forum Discussion
6 years ago
Hi @ArtekAU,
On what platform do you play?
I would recommend getting in contact with EA Support, if you haven't done that.
If you play on XBOX can you try clearing your MAC Adress?
Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off your Console for 30 seconds or so, and turn it back on.
6 years ago
Thanks for that, I will try it
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