Thank you. Can You try the following steps and see if that has any effect?
Open the Xbox menu then go to Settings > Disc & Blu-Ray, then "Persistent storage", then choose to clear it, does anything change?
Sorry to hear that didn't work for you.
Did you try clearing your MAC Address, and doing a hard reset on your Console?
Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear.
Then fully turn off your Console for 30 seconds or so, and turn it back on.
Let us know if this works for you.
If not, I would recommend contacting Support to see if there's further steps you can take to resolve this. You can contact them here: https://help.ea.com/en/contact-us/
Thanks 🙂
- iluminate
That didn’t work
Community Admin@PierceBoys8502 Hi, does the Deluxe Edition upgrade show up in your add-ons? Also can I check the account you're using is the one that made the purchase?
Thanks.
I purchased it with my own account and it shows up on my add on
