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EA_Cath
Community Manager
3 years agoHi @darkeatermidir99 ,
Make sure you are logged in with the same account that you used to play PvZ Garden Warfare 2 with. If you bought the game on Origin previously, it should show up in your previous transactions if it's not too old.
If you're 100% you're using the right account, try clearing the EA app cache by clicking the three dashes in the far-left corner of the EA app > Help > App recovery > Clear cache.
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