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56f20d8f2389f18's avatar
3 years ago
Solved

PvZ GW2 - Error - There is a problem with your games setup.

I bought this game from the Steam store. I instaled the game from steam and tried to launch it and to play it. First i was playing on windows 10 and it worked well. Now i have a new PC (a better one)- windows 11 and now when i try to launch the game its saying There is a problem with your games setup please reinstal the game. I tried to reinstall the game several times, i tried to restart my PC and so on, nothing worked for me. Here are my PC informations: 

-Windows 11 Home (22H2) 64 BIT

-NVIDIA GeForce RTX 3060

-SSD 512 GB

-AMD Ryzen 5 5600G with Radeon Graphics 3.90 GHz

-RAM 16,0 GB

If anyone knows a posible solution to this problem please help. Thanks for your time and answer.

26 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Huge shout out to @Ryouji98 for all of that info! Good work on that. I hope this helps others get this error resolved and back into the battleground!

    Cheers!

  • My kids love playing older games and wanted pvz, so we downloaded it off the EA app. Kept getting the "need to reinstall" prompt trying to load the game. Did all the things in the other threads like updating drivers, repair, downloading the c++ and whatnot. Then I seen where someone said download Origin. Did that and of course its no longer used by EA so when it's all downloaded its wants to force you to download EA app and then uninstalls Origin. For some reason by letting it unininstall origin and reboot up the EA app I was finally able to load up the PvZ game. Hope it helps. Also, make sure to have EA app closed out if you try to install Origin. Otherwise it will tell you to cancel and start the download over.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Yonk🤭zzie That was a common error happening but Origin will be going away soon, and once it does you will be swapped over to the EA app. However, there are quite a few things you can do to resolve that one. Happy to hear you are able to play. If you run into any other errors though later on let us know. A lot of folks here are able to help get issues like this sorted with you/

    Cheers!

  • EA Supports:

    Tengo un problema con pvz gw2 verán compre el juego hace 1 mes aproximadamente y ahora recién lo pruebo, todo bien el juego los gráficos pero a la hora de jugar en multijugador no me deja simplemente me empareja a salas vacías me siento estafado además ya e intentado múltiples veces y nada Porfavor ayúdenme 🙏 😭 

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