PvZ GW2 Stopped Working on launch
Hello, I'm trying to launch PvZ GW2, but it says it stops working a few seconds after I click play. All of my hardware on my computer are new and can run Overwatch at High graphics quality at 70FPS,...
Forum Discussion
EA_David
Community Admin
Community Admin@xavo100 Hi, if you post your dxdiag that may help to determine where the issue lies.
https://help.ea.com/en-ca/help/pc/how-to-gather-dxdiag-information/
It may also help to check your reliability monitor for any crash reports related to this issue.
https://technet.microsoft.com/en-us/library/cc722107(v=ws.10).aspx
Here is my DxDiag.
- EA_David
Thanks. You certainly have the hardware for running the game. One thing I'd like to check for first is whether your slightly unusual resolution is a factor. You can check for this by launching in Windowed mode.
To do this you can go to My Documents\Plants vs Zombies GW2\settings and open PROF_SAVE_profile with notepad.It's fairly big, but towards the start of the document you should see GstRender.FullscreenEnabled 1.
If you change the one to a zero, then the game should try to launch in Windowed mode. There areIf the issue persists, a crash report -if it exists-may be very helpful.
I do not see the Plants vs Zombies GW2 file in My Documents.
Perhaps is there a way that I can change the screen to be windowed through Settings/Game Properties/Advanced Launch Options/Command Line Arguments on Origin?
My computer was wiped last weekend and only downloaded GW2 yesterday.
- EA_David
@xavo100 Just do double-check that we're in the right place, can you see the relevant settings folders for your other games here? For example there should be an Overwatch folder with Settings and Logs folders.
The command line to launch in Windowed mode changes on each game, and sometimes isn't an option. I've tested some of the standard commands and they haven't worked.
That said, I don't think this is a factor if it's crashing before it writes the settings file. Can you try a repair, just in case the game install didn't work properly? Right-click the game panel to get this option.Can I also check if you have other Origin games, do these run without issue? If you don't have it already you can grab Mass Effect 2 for free as a test. If you don't have the Data/bandwidth for a large download you don't need to try this bit.
I'd also be interested if there's a report for the game in the Reliability monitor. I suspect not, but it's worth checking.
