PvZ GW2 Won't launch
Hi there, My game will not load. It seemingly tries to start then cancels. I believe that I have sufficient hardware and have attached DxDiag. Thanks - William
Forum Discussion
EA_David
Community Admin
Community Admin@Total_Potato66 Hey, do you get any error message? Can you check the reliability monitor for a crash report? You can see this by opening the search and typing "view reliability history" and clicking the appropriate option.
Also can I check when exactly it crashes? Do you get a black screen, or any loading icons?
Thanks.
Yeah, I have a similar problem.
I try launching the game and an error message pops up that says. DirectX function "m_output->FindClosestMatchingMode(&matchMode,&m_outputMode, m_renderer->getDxgiDevice() failed with DXGI_ERROR_NOT_CURRENTLY_AVALIABLE(The Requested functionality is not supported by the device or the driver. ")
Is there any way I can fix it?
Thank you for your time.
Eythan
I don't have any error messages pop up at all, the screen just stays the same, and pvz can be seen for a brief few seconds in task manager before disappearing.
Hmm.... Weird... Yeah for me the app opens up, freezes and then an error message pops up. and then the app closes.
I have a critical event with this game.
And the summary says "Stopped working" even when its loading the game
- EA_David
@KilllTheChildren Can you copy the crash report? Also if you can add your dxdiag that may help.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks.
