@MoxBeacon wrote:
Unacceptable, I have to pay to play online through my PS4 and yet we get no support. This is ludicrous not even an administrator response how is this even remotely acceptable? This is a perfect example of why gamers need to unite against Sony and Microsoft we pay through the nose for services that aren't even being supported. EA should reimbursement every player for every minute lost due to their negligence. Just fix the issue or at the very least acknowledge the fact it isn't working and that you are attempting to fix it. To leave us hanging is typical gaming industry standard and completely unacceptable. I fully expect an acknowledgment of this issue and an apology for wasting my time.
I completely agree with you here. I have had enough of the typical capitalist companies taking advantage of entertainment for mere profit without true consent to the actual customers. I have been through many gaming servers and EA sure does a great job at annoying me. Communication needs to be improved for such a big company. The least they could do is acknowledge all the problems and report back to the forums where actual people tries to solve other's issues instead of sitting back doing who knows what. And of course Sony and Microsoft want to charge for online capabilities of multiplayer, they are purely blinded by money.
I could say this is a typical western large company's "actions" to these kind of problems, I have seen many other companies solve similar problems within a hour or so from the first report...
Yup.
I haven't even bothered to call because they always just give me the run around. Tell me to delete all saved files and such, when clearly the issue is on their end. Seems like they lack the ability to take responsibility.
I would be a lot more patient if they were just honest.
Glad to know I am not the only one experiencing this issue though.
