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Travalore's avatar
Travalore
6 years ago
Solved

Quits on launch

Been playing since founders launch but an odd issue has popped up, anytime I launch the game now it immediately quits and gives me an error message, I've included a screenshot of it. Edit; for SEO p...
  • Travalore's avatar
    Travalore
    6 years ago

    Update: Issue has been resolved. As mentioned before I had access to BFN through Origin Access Premier, so I figured perhaps there was an issue with the temporary game license granted through that, so I purchased BFN through the Origin store and BFN immediately started working again.

    Oddly all my other Origin Access Premier games still work fine, was just an issue with BFN.

Travalore's avatar
Travalore
6 years ago
@iluminatethesky Gave clearing Origin cache a try following the instructions in the link, still getting the same error unfortunately, thanks for the suggestion though.
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

@Travalore Hi, were there any changes on your system around the time this started to manifest? Do you have BFN via an Origin Access Premier subscription?


  • Travalore's avatar
    Travalore
    6 years ago
    @EA_David Last thing I can think is I freed up room on my hard drive by deleting the backed up previous version of Windows before the issue started, and I do have BFN through Origin Access Premier.
  • Travalore's avatar
    Travalore
    6 years ago
    @EA_David Little update, tried launching BFN with my account on another computer and it gives me exact same error, so I believe it's an issue with my account.
    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      6 years ago

      Thank you for checking this, that'd be the next step to test. There's a chance that there's a local element, though. Can I check if you were using the same connection on the 2nd computer? Do you have the option of testing on another connection (even mobile tethering, just enough to get connected)?

      • Travalore's avatar
        Travalore
        6 years ago
        @EA_David 2nd computer was on same network. I've now tried mobile tethering as suggested, no dice unfortunately. Still getting same error.

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