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Anonymous's avatar
Anonymous
8 years ago
Approved

Re: Accidentally deleted plants vs zombies heroes

what do you mean by "connected before"?

I still don't get that... it's an online game but it doesn't sync automatically when you launch it?

I can see the data is still in my phone though, a friend from Apple customer service told me to make a complete backup as it is now, then reinstall and upload the backup.

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  • Kermo3's avatar
    Kermo3
    Seasoned Ace
    8 years ago

    Under game settings there are icons to connect with Facebook and/or EA account.

    If you are connected your account, then your progress remains the same after reinstalling the game.

    Automatically game does't connect you, first time you have to do this action manually.

    In next game launch it connects automatically.

    Without these connections I'm afraid you will lose your progress after game reinstall.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Thanks for the reply,

    Can’t check right now because stuck in this crash bug.

    I kind of hope in the saved data on the phone backup I do daily.

    Even in the case I never ever synced (which after 2 years sounds odd to me) I should upload the saved data content from itunes somehow. I hope.
  • Kermo3's avatar
    Kermo3
    Seasoned Ace
    8 years ago

    I hope you can save your game data!

    Good luck!

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