Re: cant enter the neighborville game on my pc ,but gardenware2 runs well

the uploaded file is my dxdiag results.

thanks for addressing the issue.

Hey @hemuxiaozhen

I would recommend checking out the System Specs here:

https://www.ea.com/games/plants-vs-zombies/plants-vs-zombies-battle-for-neighborville/buy/pc-system-requirements

It looks like your CPU might be out of date for this game, but your GPU should be able to handle it.

Here are some other steps you can try though:

1. Disable the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

3. Run Origin and Battle for Neighborville as Administrator

4. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

5. Close Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

Let us know if you still need help.

Thanks 🙂

- iluminate