Re: Connect to EA servers wait has increased

@brian2cst@Zethexxx@pandareno1999@Final_Zidane@asukojo

Hey everyone, for those having issues connecting is it possible to run a UO Trace to take a look at your connection. You can find the instructions on how to run the UO Trace here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

We would ask that when posting the results that you remove your own IP.

At work so can't test as of yet but it's very sporadic. I was on Tuesday night more than once with zero issue but this morning it hung not connected so long I had to leave for work without checking the quest board yet. My friend in MI (I'm in WI) had serious issues Tuesday but then was fine after 3 or 4 tries.

Oh, that's cute. EA thinks the problem is on everyone else's end.

@EA_Darko

Traceroute has started…

traceroute to easo.ea.com (159.153.234.54), 64 hops max, 72 byte packets

 1  xxxxxxx (xxxxxxx)  1.493 ms  0.767 ms  0.807 ms

 2  96.120.89.117 (96.120.89.117)  8.694 ms  9.565 ms  7.859 ms

 3  po-102-rur02.scotts.ca.sfba.comcast.net (68.86.249.33)  9.798 ms  9.768 ms  8.811 ms

 4  be-321-ar01.hayward.ca.sfba.comcast.net (162.151.79.121)  11.980 ms  13.389 ms  12.808 ms

 5  be-3651-cr01.9greatoaks.ca.ibone.comcast.net (68.86.91.65)  14.094 ms  15.495 ms  17.427 ms

 6  hu-0-12-0-0-pe03.11greatoaks.ca.ibone.comcast.net (68.86.82.66)  14.293 ms  14.037 ms  14.651 ms

 7  ae-13.a02.snjsca04.us.bb.gin.ntt.net (129.250.66.33)  14.003 ms  14.394 ms  14.666 ms

 8  ae-4.r02.snjsca04.us.bb.gin.ntt.net (129.250.3.102)  14.205 ms  13.718 ms  13.637 ms

 9  ae-2.a00.snjsca04.us.bb.gin.ntt.net (129.250.3.58)  13.725 ms  16.344 ms  13.856 ms

10  ae-8.r11.snjsca04.us.ce.gin.ntt.net (165.254.191.154)  12.496 ms  12.773 ms  12.250 ms

11  a209-200-184-192.deploy.static.akamaitechnologies.com (209.200.184.192)  12.255 ms  12.344 ms  12.965 ms

12  a209-200-184-199.deploy.static.akamaitechnologies.com (209.200.184.199)  12.827 ms  12.982 ms  12.073 ms

13  a72-52-44-218.deploy.static.akamaitechnologies.com (72.52.44.218)  87.473 ms  87.737 ms  86.669 ms

14  159.153.92.10 (159.153.92.10)  84.980 ms  85.404 ms  84.006 ms

15  159.153.93.6 (159.153.93.6)  83.550 ms  83.763 ms  100.882 ms

16  ea-prod-sg-01.xbl-pub.ea.com (159.153.225.71)  84.586 ms  91.227 ms  83.726 ms

17  159.153.226.67 (159.153.226.67)  84.677 ms  83.926 ms  83.655 ms

18  easo.ea.com (159.153.234.54)  84.448 ms  84.098 ms  84.354 ms

Given all the problems GW2 has been having: with the missing items from the Frosty Upgrades, the longer load times etc., EA and PopCap literally have their hands full. They've got far too much going on for them, burning them out so much that they can't recover from it. EA themselves have been in so much trouble lately, for example the controversial loot box system for Battlefront II, the inability to claim any items from the frozen upgrades, and Payback not getting any good reviews whatsoever.

In my opinion, EA's downfall has just begun.

Hey all, any issues connecting to the game should be sorted now.The studio were able to do a little work on their end to ensure that no one should have any issues connecting. 

If you continue to be unable to connect then please let me know and also try the connection troubleshooting steps: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

If you continue to see the issue after completing troubleshooting and opening ports, please run a UO trace to check your connection. 

Thanks for the update Darko.
Works much better so far on my end (XBOX ONE)