Forum Discussion

Re: EA Account Login error

Hey @slushie_cat1

Sorry to hear about this.

Can you try these steps?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

You can also try restoring the game licenses in your PS4 Settings:

Select Settings > Account Management > Restore Licenses, then fully turn off your console for 30 seconds or so and turn it back on.

Let us know if you still need help.

Thanks 🙂

- iluminate

6 Replies

  • Saucyy_JonBoi's avatar
    Saucyy_JonBoi
    6 years ago

    Hello, ive tried this but i cannot login. It says "unable to login" even though my ea and psn account have the same emails. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Hey, there were some server-side issues last night but they should be fixed now, are you able to log in and play today?

  • Still can't log in after 3-4 days of trying. Getting a message about getting disconnected after 2-3 minutes.

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    6 years ago

    Hey @ooxkenxoo

    Can you create a new Thread, and be more specific about the issues you're experiencing?

    Thanks 🙂

    - iluminate

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