Re: [EA app] PVZ GW2 Crashing after splash screen
Hello. I've been experiencing a problem with my EA App. It doesn't launch a game PVZ:GW2. After I launch it, a screen with progress bar appears and then after some time just closes up.
I looked up the problem on the internet and the only similar problem have been found on another post, but the person didn't do what Community Manager said to
https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/EA-app-PvZ-GW2-not-launching/td-p/13795409
The community manager asked to provide a DxDiag, which i'm providing below
The name of the failed application: GW2.Main_Win64_Retail.exe , version: 1.0.13.0, timestamp: 0x65d1103d
The name of the failed module: GW2.Main_Win64_Retail.exe , version: 1.0.13.0, timestamp: 0x65d1103d
Exception code: 0xc0000005
Error offset: 0x0000000000b7bb6f
ID of the failed process: 0x4760
Launch time of the failed application: 0x01dafac34eecdacc
The path of the failed application: F:\Games\Plants vs Zombies Garden Warfare 2\GW2.Main_Win64_Retail.exe
The path of the failed module: F:\Games\Plants vs Zombies Garden Warfare 2\GW2.Main_Win64_Retail.exe
Report ID: bbd6e232-4ebf-46bf-bed1-d32f42d2b271
The full name of the failed package:
The code of the application associated with the failed package:
