Re: How to manually connect a PSN Subaccount to newly created EA/Origin account?

Wow this is horrible. I spent the last 2 hours trying to get  this to work. EA should be ashamed. There is no clear way to link my sons account (which is a sub account of mine on PSN).

They make things way to confusing with all of these double accounts.

EA Help points you to a page which is useless as all it tells you that it will be done automatically if the emails are the same.

EA how do you link a PSN sub account to a new ea account? My son would like to play BF1 and Plants Vs Zombies multiplayer.

Agreed, I've explained to 3 different support people now what the problem is. Once got sent to Sony since I forgot to try to connect to online with a Non-EA game. Rocket League worked just fine for my son's account so it something to do with the archaic connection EA uses to allow people to play online and track everything!

I told them I can still see my kids Xbox Live accounts connected to the EA account.

Why do they like to block a major part of the functionality of their games with this *?

At least you can talk to support people. The wait time is like 5 hours for me (in Canada). I never have received a call and then I get an email telling me the call experienced technical difficulties.

Support on Answer HQ seems to be no help here as well. This topic is marked solved which has been proven by several people it is not.

I am considering starting a new thread to try and get some recognition from EA.

Does anyone have an email address I can use to contact customer support seems their phone support doesn't seem to be able to contact me?

Funny how that PSN Network button is only on the EA help website even though the login is the same for the regular ea.com website.

Anyways, I tried this with my kids psn sub accounts and it didn't work. When I logged in the way you described ParkourPro222  with my kids PSN Sub accounts I get the following message

Account Ineligible
We're sorry, but your EA account or your account for PSN is not eligible.

Has anyone else been able to link a PSN sub account to a regular ea account? (so we can modify the birthday on the ea account)

Okay thanks. I had adjusted my son's birthday on the EA account and then tried to connect the accounts. I guess I need to delete the EA account and try again.

Glad someone was able to figure this out.

I have been struggling with this for days, after all my problem was that I created a new account with a child birth date. Also I found it very un-intuitive that the gold + sign does not show at the second account. Anyway this is the way to do it first time right:

0. In case you have make the same mistake I made, by creating an account with child birth date, you should either create a totally new one (requires another email address) or contact Playstation and EA by phone to get the birth date modified...

1. Create new Playstation Network (PSN) Account (easiest is to do on the Playstation website but can also do on console.
Make sure you enter a parent birth date, otherwise the account will be a sub-account and you will not be able to link it with Origin/EA account later.
Activate the account in the PS4 by adding this account (log in with it).
Make your own PS4 the primary console.
Skip the purchase of PS+ (because you already have this on your main account). Your new account will allow you to make use of PS+ but it will not show through the gold + sign, don’t worry about that.

2. Create a new Origin Account (I did it in the Origin app but you can also do it via Origin website).
Also here, enter a parent birth date.

3. Link your new Origin account to the PSN account. I have read that this might happen automatically, but to be 100% sure I used the EA site (https://help.ea.com/).
Choose Login, don’t enter email/password here but choose the button in the bottom ‘sign in your account using PSN’. Here, enter your newly create PSN account.
Next you have to login with your newly created EA account credentials.
Now you get the message that your EA ID has been linked to your Playstation PSN account.

4.  Restart the PS4 console, login with your new account, and you should be able to play EA games on-line using the PS+ online subscription of your main PSN account.

Have fun!

I like how I'm trying to do this for the sake of importing my save file of dragon age inquisition, and the fact that the game came out in 2014, yet I see tons of help forums on this website reporting this exact same problem. Does anyone have like a petition site or something to make EA fix their stuff? Cause like their whole system doesn't work at all.

Before anyone spends 4 hours trying to sift through all of this if the sub account persons age is set to 13 or under ea will not allow the accounts to be linked. due to the child online protection act because the have not put a way to limit chat features for someone they just want to exclude people from play their games as a family Thanks EA your the Best.

I've struggled with this too and I consider myself competent.

What is the point of needing to set a child's Sub-Account to 18 years old?  Won't that give them access to the things you want them protected from?

I like EA games, but this interface with PS4 is pathetic.

So you are saying Playstation just changed the birthday for you no questions asked?

But either way am I correct to understand no matter your child's age if it is a sub-account it wont work?