Re: I lost my save in plant vs zombies gw2

@surfantxxx Yeah, I am afraid that Sony can't do anything about missing progress. That isn't on their end.

For PS5, you can run through the following and this would clean up and resync your account and your game.

• Manage your downloadable content (DLC) on PlayStation
• Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
• Verify you signed into your PSN account
• Check for updates
• Restore Licence

These are optional but not required.

• Try the steps in our Connection and Advance Connection Guides
• Open your PS5 NAT Type
• Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4) 
• Entering Safe Mode and Rebuild your PS database.