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Hero

Re: I uninstalled PVZ heroes and I can't get my accouny back

@Wolfieboy111 If you played a bunch, then I would say it is worth trying to get your account back.

From my knowledge, if you do not link your account, there is no guarantee that you can get your account back, but it is worth a try.

Which type of mobile device do you play on (iOS or Android)?

2 Replies

Wolfieboy111
5 years ago
I play on Android, and thank you for trying.
TheSprinter85
Hero
5 years ago
@Wolfieboy111 It’s really no issue. I do not mind helping others on this forum. Let’s put this issue into perspective:

BEST case scenario: you gain your progress back and everything is back to normal.

WORST case scenario: you have to restart, but if so, link your account this time and set your age to at least 13 so you can backup your account if you ever have a problem.

Now how to help:

Read this article for more information: https://help.ea.com/en-us/help/mobile/can-my-lost-progress-be-restored-for-a-mobile-app-if-i-play-anonymously/?product=plants-vs-zombies-heroes&platform=android-phone&ajax=1. Basically, if you do not link accounts, you do not guarantee recovery of your progress, but it is possible still, to get it back.