Forum Discussion

PeasantKyre's avatar
PeasantKyre
6 years ago

Re: Mobicip interference

Since my last post, Mobicip has been set to monitor only instead of a hard block, and there has been no change to the issue.

Mobicip is still running in the background, and it tends to make any internet connection much slower, so maybe turning it off completely will stop the server connection timeout just by speeding up the process.

I am now starting to think that it actually is a separate issue, however.

Could still try the whitelist anyway, but if it doesn't work I'm thinking it might just be a patch issue or something. That's assuming there was even a patch that day.

I can't imagine it being a firewall issue if I was already capable of playing before.

Thank you for your time, and response.

Have a good one

6 Replies

  • PeasantKyre's avatar
    PeasantKyre
    6 years ago

    UPDATE: Mobicip is no longer active, and I am still unable to get past the title screen without the "connection to EA servers" "timing out", so Mobicip being the issue is 100% ruled out.

    I was perfectly capable of playing only a couple of days ago, and as far as I am aware my firewall has not changed since then.

    back to square one, I guess.

  • PeasantKyre's avatar
    PeasantKyre
    6 years ago

    I found the steps to run UOTrace, decided I had nothing to lose from running it. Here's the results:

    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    homeportal 192.168.1.254 1 0ms 0ms 0% 101 / 101 0ms / 2ms
    104-183-248-1.lightspeed.rcsntx.s104.183.248.1 2 1ms 1ms 0% 101 / 101 1ms / 5ms
    * Unknown Host * 71.155.29.40 3 3ms 3ms 0% 101 / 101 2ms / 7ms
    * Unknown Host * 0.0.0.0 4 0ms
    * Unknown Host * 12.83.80.217 5 6ms 100% 0 / 100
    * Unknown Host * 12.123.18.229 6 11ms 100% 0 / 99
    ae-10.edge1.Dallas2.Level3.net 4.68.39.1 7 9ms 100% 0 / 99
    * Unknown Host * 0.0.0.0 8 0ms
    * Unknown Host * 4.79.23.202 9 39ms 39ms 0% 99 / 99 39ms / 43ms
    * Unknown Host * 159.153.92.10 10 40ms 41ms 0% 99 / 99 40ms / 46ms
    * Unknown Host * 159.153.92.94 11 40ms 39ms 0% 99 / 99 39ms / 53ms
    easo.ea.com 159.153.64.173 12 39ms 39ms 0% 99 / 99 39ms / 47ms

    -
    -
    -

    Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
    homeportal 192.168.1.254 1 0ms 0ms 0% 100 / 100 0ms / 3ms
    104-183-248-1.lightspeed.rcsntx.s104.183.248.1 2 1ms 1ms 0% 100 / 100 1ms / 4ms
    * Unknown Host * 71.155.29.40 3 3ms 3ms 0% 100 / 100 2ms / 5ms
    * Unknown Host * 0.0.0.0 4 0ms
    * Unknown Host * 12.83.80.217 5 7ms 100% 0 / 100
    * Unknown Host * 12.123.18.229 6 6ms 100% 0 / 99
    ae-10.edge1.Dallas2.Level3.net 4.68.39.1 7 10ms 100% 0 / 99
    ae-1-3502.ear3.Washington1.Level34.69.206.77 8 38ms 38ms 0% 99 / 99 38ms / 73ms
    * Unknown Host * 4.79.23.202 9 39ms 39ms 0% 99 / 99 38ms / 87ms
    * Unknown Host * 159.153.92.10 10 41ms 41ms 0% 99 / 99 40ms / 46ms
    * Unknown Host * 159.153.92.94 11 41ms 42ms 0% 99 / 99 39ms / 108ms
    bfbc2-ps3.gos.ea.com 159.153.64.173 12 40ms 39ms 0% 99 / 99 39ms / 43ms

  • PeasantKyre's avatar
    PeasantKyre
    6 years ago

    ANOTHER UPDATE: I have tried both clearing my Origin cache and reinstalling Origin completely. No change.

  • PeasantKyre's avatar
    PeasantKyre
    6 years ago

    OK so apparently even when the functionality of Mobicip is COMPLETELY DISABLED (still installed, just turned off completely) just having Mobicip ON the computer is what completely stops BFN from running properly.

    The only way to make it work again is to uninstall Mobicip.

    Whitelisting didn't work.

    Putting it on monitor only (which shouldn't block anything) did nothing.

    Disabling Mobicip from doing anything by turning it off...… diddly squat.

    The two programs cannot even EXIST on the same machine. It just doesn't work.

    ...but as soon as Mobicip is uninstalled...….. BFN works perfectly.

    (which is concerning since this game is marketed to children and there is a good chance those children would have Mobicip as their parental control program)

    WTF Mobicip….

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Thank you for the update, sorry for not getting back sooner.

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