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Anonymous's avatar
Anonymous
9 years ago

Re: My device isn't compatible with pvz heroes

My device also isn't compatible.  It's a samsung galaxy A3 and it has android 6.1.

20 Replies

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @Spencerh926 - Could you let me know the exact model?

    @XMSZX5 @Dejavu_Theory - Thanks for that, I will pass these details on. It's worth noting that it's possible that some devices will not work with the game as intended but there does seem to have been some devices which were blocked from downloading by mistake.

    - Andy -

  • Anonymous's avatar
    Anonymous
    9 years ago
    Mine is a lg d41520c and the andriod version is 5.0.2
  • Anonymous's avatar
    Anonymous
    9 years ago
    My phone isn't compatible either. It's and Android ZTE Samsung.
    Android version: 4.4.4
    Model number: Z970
    Hope this helps. Thank you!!
  • Anonymous's avatar
    Anonymous
    9 years ago

    I have the same problem, I have Motorola Moto G2 with Android 6.0, I find it difficult to believe that this phone doesn't meet the requirements to run this game.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I have same issue in my Samsung SM-G531H with Lollipop 5.1.1

  • Anonymous's avatar
    Anonymous
    9 years ago

    The same with me. Lg Magna with android 6.0.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi folks, we just added a sticky regarding this issue. 

    Here’s why the Google Play Store may tell you Plants Vs Zombies: Heroes (PvZ Heroes) is not compatible with your device.

    Google Play is a smart marketplace. It will only let you download apps that your phone or tablet can handle. If do not have the option to download PvZ Heroes show up in your search results, it’s because your device is not able to run the game.

    Plants vs. Zombies Heroes is a very young game and it’s not compatible with as many Android devices as we’d like. We’re working hard to make it available on as many devices as possible.

    If you have any questions regarding device compatibility, contact your device's manufacturer. For  questions about Google Play, visit the Google Play Help Center.

  • My device isn't compatible either, I have a Motorola moto e 2nd gen Android 5.1 (4g/LTE version) ... Go to www.apkmirror.com it has the game there. Sucks cause whenever there's an update you have to go there and download the update and reinstall but the game runs perfectly on my phone. I've sent complaints to ea and everyone I could think of telling about this, Google play should let us download and update through there. Anyway if you really wanna play go to that website and download it from there. Enjoy... Make sure you download the latest version when you go there if you want the latest updates/latest releases version
  • Anonymous's avatar
    Anonymous
    9 years ago

    exact details : ACER ICONIA ONE 7. Android version 4.4.2 ☹️((

  • ladneko's avatar
    ladneko
    9 years ago

    I'm having the same problem with my 4.0 Galaxy tablet. 

  • MUIgoku90067's avatar
    MUIgoku90067
    Seasoned Novice
    9 years ago
    In Google play store it's saying my device is not compatable with this version,

    Lenovo A7600F
    Android version 4.4.2
    Kernel 3.4.67
  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi There,

    My Kids are about to get a pretty new and high spec tablets running android 6 ( specs say 5 but latest update just released is v6). Quad core 32 gb of storage and 2 gb of ram should easily handle this game, I tried to add it to their tablets and its not compatible.

    Here are the specs

    https://www.asus.com/us/Tablets/ASUS_ZenPad_S_80_Z580C/specifications/

    I see no reason why this can't run the game as I have an older lower spec phone which can run it!

    Would you pretty please see if this can be added to the list of capable devices before Xmas my kids are obsessed with PVZ Garden warfare!

  • OutoOlio's avatar
    OutoOlio
    9 years ago

    My device is Samsung Galaxy Tab A. Play store says that PvZ Heroes is not compatible with it. But I have tested version I downloaded from Apk Mirror, it works perfectly. Now game requires update from Play store and it is not possible because MY DEVICE IS NOT COMPATIBLE! Which one sucks? My device or "smart" Google Play?

  • Anonymous's avatar
    Anonymous
    9 years ago
    what if it doesn't show on google play store is it the same problem
  • Same thing for me.

    Unable to download latest update due to device not being compatible. Means I can't play the game anymore.

    Samsung Galaxy S7
  • Anonymous's avatar
    Anonymous
    9 years ago

    Working hard? It's been a decent amount of time for you guys to make the game compatible with other devices. I'm still waiting for the compability and I have Android 6.0.1

  • Anonymous's avatar
    Anonymous
    9 years ago

    This game PVZH is 'Best of App Store 2016' isn't it . But developers are not able to optimize the content for Androids higher then 4.0. That is a shame , stop cheating with the rating of that game or proof the it is really best and do allow to install it from Google Play Market as well.  

  • Andy can i tell my device? Because it isn't compatible with PvZ Heros it's Android Dexp Energy  Version 4.4.2

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