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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Re: My mouse cursor won't appear on the pause menu screens.

Sorry to hear that you are having issues @PrettyUncreative.

There's a couple of things to try when an issue such as this pops up: 

Can you open control panel -> Mouse -> Pointer Options -> deselect any boxes that are checked including Enhance Pointer Precision.

Do you have any USB devices such as a controller plugged in, if so can you unplug them and then try again to see if the issue is still there.

Now this may sound like an odd one but at times this issue can be caused if you have a standalone GPU alongside an integrated card.  

If this is the case then you can change from your integrated card to your Nvidia card for example by following the steps below:

  • Open "Nvidia Control Panel".
  • Select "Manage 3D Settings" under 3D Settings.
  • Click on "Program Settings" tab and then select the program you want to run.
  • Select "Preferred graphics processor" in drop-down menu and then select use the dedicated graphics card, select High-performance Nvidia processor.

Let me know how you get on.

Darko

11 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @Ketchuq_18 can you disable any overlay that you may have running. This includes Discord and Origin in-game. Once done try launching the game again to see if you see the same error.


    Darko

  • Hi there @EA_Darko . After having a mouse which was constantly on my screen whilst playing PVZGW2, I followed these same instructions you gave in hopes of fixing it, and am now in the scenario in which my won't show on screen at all. I followed your instructions once more, however still have no mouse on screen. Is there anything else I might be able to try doing?

    Thanks,

    Sam R

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @Samf_Raymond02 did you try all the steps I suggested?

    Do you have a controller or other input method connected?

    Darko

  • @EA_Darko 

    Yes I have. I only my mouse and keyboard plugged in, I have deselected all boxed from "pointer options", I do not have any overlays running. 

    However, when I go into "Manage 3D settings" in the Nvidia Control panel, I cannot find "Preferred Graphics Processor" after selecting PVZGW2 in the menu.

    I re-tested the game this morning, and it has referred to having my cursor constantly on screen, preventing me to look around or shoot.

    Thank you,

    Sam

  • @EA_Darko Yo tysm bro cuz i really wanted to play the game for like 2 years and i got it today 7h ago and i didn't saw my cursor so i searched for problem for 2h. Thanks again.
  • Nothing worked ☹️ i dissabled every options in the pointer section in the control panel except for the one you have mentioned, even i plugged in my controlled and i unplugged it in but my mouse still dossen't show up and even i tried reinstalling PVZ GW2 but nothing happens

    The fact that my PC is not decent is excluded because the first time i installed the game the mouse used to show in my game 

    But after i updated my PC to Windows 11 and installing the game again my cursor is barely showing up in game, but most of the time it is hidden.

  • How doy ou access the control panel? is it the control section in options because I dont see mouse settings there.

  • @Luc14112008 Et salut j'ai une bonne nouvelle pour tout le monde si jamais vous utiliser discord ça peut être à cause de ça pour régler le problème il suffit d'aller dans (Paramètre de discord puis dans jeux enregistrés et il faut désactiver l'overlay de PVZGW2)
  • Artex_AstroPea's avatar
    Artex_AstroPea
    6 months ago

    @Luc14112008 And hello I have good news for everyone if you ever use discord it could be because of that to solve the problem just go to (Discord settings then in saved games and you have to deactivate the overlay of PVZGW2)

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