Hi guys,
I've been having the same problem for a couple weeks now. I've called EA support three times, with three different supplied solutions.
First solution was to power down ps4, unplug it from the wall, then unplug the router for 30 seconds, then power everything back up. It works, but super annoying everytime you want to play GW2. Especially when all other games work fine.
Second time I called, I was told to download Origin, relink my ps4 account with my EA account (because, obviously, we need three different accounts to play one game). This did not work.
Tonight when I called again, they said that I needed to rebuild the database, and that would surely work. I was supplied with the proper steps to boot into safe mode and perform this task. It did not work.
My son spent $80 of his birthday money to buy this game and it's been nothing but trouble. He loved garden warfare 1, but gw2 has just been a nightmare.
We bought the online version, and I certainly feel that I've put in enough effort to make this work. Sadly, it's time for a refund, and I hope at least that works!!
-NachopartyGuy
I've been having the same problem for a couple weeks now. I've called EA support three times, with three different supplied solutions.
First solution was to power down ps4, unplug it from the wall, then unplug the router for 30 seconds, then power everything back up. It works, but super annoying everytime you want to play GW2. Especially when all other games work fine.
Second time I called, I was told to download Origin, relink my ps4 account with my EA account (because, obviously, we need three different accounts to play one game). This did not work.
Tonight when I called again, they said that I needed to rebuild the database, and that would surely work. I was supplied with the proper steps to boot into safe mode and perform this task. It did not work.
My son spent $80 of his birthday money to buy this game and it's been nothing but trouble. He loved garden warfare 1, but gw2 has just been a nightmare.
We bought the online version, and I certainly feel that I've put in enough effort to make this work. Sadly, it's time for a refund, and I hope at least that works!!
-NachopartyGuy
