Forum Discussion
13 Replies
- Anonymous10 years ago
This is the rest function you tried?
http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options
under "Reset your PC"
"Keep my files" is usually the one you want.
This should be essentially reinstalling Windows 10 fresh. All installed programs are no longer installed but data files all remain.
If that's the reset you already tried... perhaps try a fresh install from the Windows 10 disk. ISO images are available freely from microsoft just make sure you get the right version for the license you have.
- Anonymous10 years ago
Tried that just now. Still nothing
- Anonymous10 years ago
After the reset/reinstall does sfc /scannow report problems still?
Maybe throw up a fresh DXDiag report to see if the error messages have changed at all.
- Anonymous10 years ago
Here ya go. fresh from the oven!
- Anonymous10 years ago
Scan shows no integrity violations
- Anonymous10 years ago
mmmm... Do any other games cause you problems? If you don't have any others you can maybe use a Benchmark tool like Furmark to test.
shcore.dll shcore.lib..... I can't seem to find any related crashes for anybody on google on any game or app really.... I'm basically guessing these have something to do with graphics in windows going by google results.
... If it fails other games/benchmarks. Maybe double check that the power supply is properly connected to the 970, nothing came loose or anything like that.
------------------
When the game loads then crashes. Afterwards does it create a new Documents folder for PVZGW2? Possibly you can try forcing borderless mode or something.
edit with notepad.
\settings\PROF_SAVE_profile
Borderless:
GstRender.FullscreenMode 2GstRender.FullscreenScreen 1
-----------------------------
You may contact EA here because I'm not coming up with anything solid anymore.
https://help.ea.com/en/contact-us/new/
*please let us know if you manage to solve it and how.
- Anonymous10 years ago
Uggh nothing. No issues on Furmark and the settings change did nothing. I'm gonna contact EA support and see how it turns out.
- Anonymous10 years ago
And nope. The other games work just fine.
- EA_David10 years ago
Community Admin
Was the game installed to your SSD?
Perhaps the initial "unfixable" error was due to damage and if the game was on the same drive then perhaps that was affected?
If so can you try moving the game to the F Drive HDD and repair again?
Did you find a resolution for your shcore.dll crashes at startup ?
Edit - just found your final post on this (Link) not sure what cause can be gained from this
- Anonymous10 years ago
Did just that. same results
There is nothing we can learn about the cause because it was on the devs end. As soon they fixed something on their end i could run the game again.
Probably connected to Origin, my account and copy protection.
- Anonymous10 years ago
Thank the lord! It seems that the new update was able to fix the issue. Thanks for all the help guys
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