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Anonymous's avatar
Anonymous
10 years ago

Re: PvZ GW2 has stopped working after a couple of months

scannow has found some corrupt files but is unable to fix some of them

13 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    This is the rest function you tried?

    http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

    under "Reset your PC"

    "Keep my files" is usually the one you want.

    This should be essentially reinstalling Windows 10 fresh.  All installed programs are no longer installed but data files all remain.

    If that's the reset you already tried... perhaps try a fresh install from the Windows 10 disk.  ISO images are available freely from microsoft just make sure you get the right version for the license you have.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Tried that just now. Still nothing

  • Anonymous's avatar
    Anonymous
    10 years ago

    After the reset/reinstall does sfc /scannow report problems still?

    Maybe throw up a fresh DXDiag report to see if the error messages have changed at all.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Scan shows no integrity violations

  • Anonymous's avatar
    Anonymous
    10 years ago

    mmmm...  Do any other games cause you problems?  If you don't have any others you can maybe use a Benchmark tool like Furmark to test.

    shcore.dll shcore.lib..... I can't seem to find any related crashes for anybody on google on any game or app really.... I'm basically guessing these have something to do with graphics in windows going by google results.

    ... If it fails other games/benchmarks.  Maybe double check that the power supply is properly connected to the 970, nothing came loose or anything like that.

    ------------------

    When the game loads then crashes.  Afterwards does it create a new Documents folder for PVZGW2?  Possibly you can try forcing borderless mode or something.

    edit with notepad.

    \settings\PROF_SAVE_profile

    Borderless:
    GstRender.FullscreenMode 2

    GstRender.FullscreenScreen 1

    -----------------------------

    You may contact EA here because I'm not coming up with anything solid anymore.

    https://help.ea.com/en/contact-us/new/

    *please let us know if you manage to solve it and how.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Uggh nothing. No issues on Furmark and the settings change did nothing. I'm gonna contact EA support and see how it turns out.

  • Anonymous's avatar
    Anonymous
    10 years ago

    And nope. The other games work just fine.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    Was the game installed to your SSD?

    Perhaps the initial "unfixable" error was due to damage and if the game was on the same drive then perhaps that was affected?

    If so can you try moving the game to the F  Drive HDD and repair again?

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @Screion

    Did you find a resolution for your shcore.dll crashes at startup ?

    Edit - just found your final post on this (Link) not sure what cause can be gained from this

  • Screion's avatar
    Screion
    10 years ago

    @proxos666

    There is nothing we can learn about the cause because it was on the devs end. As soon they fixed something on their end i could run the game again.

    Probably connected to Origin, my account and copy protection.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Thank the lord! It seems that the new update was able to fix the issue. Thanks for all the help guys

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