Forum Discussion
4 Replies
I have been in a case to recover my purchases from a old account and I have given them everything they need and they asking for the same stuff if they looked at my previous emails they could see but they aren’t responding now.
- EA_Darko5 years ago
Community Manager
Hey @8zcyqscn5gip, the best thing to do is to speak with our live support team again.
Darko
They never reply and always make up some excuse or flag it as a duplicate case is there anyone else I can talk to?
- EA_Darko5 years ago
Community Manager
Hey @8zcyqscn5gip they are the only team who can assist, if you open multiple accounts for the same issue then the team will close any duplicates.
Darko
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