Forum Discussion
8 Replies
What I did, I got ahold of Xbox Support and explained the issue. They refunded my purchase. Somewhere during that refund, my add on magically appeared (at Rux mind you). Of course when the refund completely processed it was gone.
I took a chance and purchased it again later down the line. It was at Rux immediately.
I'm guessing it was a bug somewhere. Who knows.
Make sure you check your characters and game update ready to install also!
Good luck!
Hey @escape_61
Are you still experiencing this issue?
Can I ask what Platform you're playing on?
Thanks 🙂
- iluminate
- EA_David6 years ago
Community Admin
@escape_61 Hey, it's been a few days, is the content still absent?
Same here. Waited a couple days, even uninstalled the entire game and reinstalled it. Still nothing.
PS4... It worked for me after I uninstalled the game, then went and reinstalled the game + the season eatingz add-on. I restored the licenses and then downloaded the deluxe add-on again.
Thanks for the heads up, glad to hear it's working for you. Sorry you had to go through all that trouble 🙂
- iluminate
No problem, I saw your solution & tried it. So you helped me (: thank you!