Re: [XBOX One] - GW2 crashes when launching since patch

I have been traying to play since uptade.
2:17 am PST

ID: fuegopazion

Thanks everyone we are looking into it, thanks for all the info on account names 

im also having the same issue since the update, iv'e tried everything you have suggested to other users but no joy, connection is fine with all other games, this is really frustrating. Also,my wife has an account on my xbox but she can sign into the game with no problems, iv'e tried switching users with her in game but then crashes yet again and takes me back to the dashboard!!

im having the same issuer but on PC  Gamertag ADGaming529

Still crashing at 21:00 p.m. CET Time

Gamertag: Alenon 85

frothyrocket is my gamertag and I have the same issue..thanks

my gamertag is-UnD3CoV94

Having this problem on Xbox 

my gamertag is creamy360

 Have not been able to start up game since update ( A long time ago)

 My friends are bragging how the update is really cool 

 And I would really appreciate it if someone could help me get on to the game, thanks

Xbox Version still crashing this is annoying...

GT chibirobo1

EST 4:25 PM

I dont need more info, we know what it is and are looking to fix. You dont need to reinstall or anything like that

Working for me now thanks to all EA PopCap whoever helped employees   

Yes it is hopefully fixed

I am having this problem. 6:56 PM CST.  Gamertag is DrJill2010

Sad that my xp multiplier is going to go down :*( :*(  I haven't let it drop since launch lol

Interesting factoid:  it is somehow related specifically to my account.  On my xbox when *I* am signed in, the game crashes.  But on the same xbox, when my *husband* is signed in, the game launches fine!

HI,

I was on talking to EA all yesterday on live chat and still no resolution.  MY son's account AtlanticKing is having the same issue, but it works fine for me.  Tried all the options - reboot, reinstall game, reinstall save, reinstall profile, test network, unplug xbox one etc. - no joy.

My son has the problem but I do not - same XBoxOne console

His gamer tag QuaintPilot222 [since update, but just checked as still not working at 15:53 GMT 9th March]

He's distraught at the prospect of losing his progress.

Thanks in advance for any help you can give!

My game is working now. :D

Gamertag: OmegaFrostXX.    My Game keeps crashing at the loading flower.