Forum Discussion

Anonymous

9 years ago

redeem code problem

i bought GW2 deluxe edition and went to redeem my code and it says code already redeemed. i went into the game to see if i had received anything and did not...waited 24 hrs and still nothing. Would l...

EA_Andy

EA Staff (Retired)

9 years ago

@tangledgull58 @holuma

This post will show you how to get the items in-game and to show up on your XBOX - http://answers.ea.com/t5/Technical-Issues/Pre-order-Deluxe-edition-rewards-FAQ/m-p/5183156#U5183156

However if the code never redeemed to start with and it's saying it's used you'll need to speak with the retailer the code was brought from so they can issue you a new one.

- Andy -