Hi everyone,
We have an update to share regarding this matter: Updating PVZ Garden Warfare 2 PC with EA anticheat.
@0-BIG_BANG-0- If a hacker were to gain access to someones EA account and then do stuff like cheating or anything else that would violate the terms of service than yes it is possible for someones EA account to be banned this way.
As for what happens after, if the original owner of the account were to report this to the Terms of Service team or to an EA advisor than it is possible for the ban on the EA account would be overturned.
I hope that answers your question, but if not than please reply.
Where i am gonna report it i checked their help serveres but there is no thing about bans
@0-BIG_BANG-0- Did your EA account get hacked and banned or is it something else? I'll post a link down below so that you can contact an EA advisor about this.
If there is an active ban on your EA account and the option to live chat is not there then a workaround is to log off of your EA account when on the web page so that live chat option reappears.
After that use a second email to fill in the necessary info before doing a live chat session.
Explain your situation and provide as much information and evidence of the hack so that they can help you further.
Reply if you need any more help on this issue.
