Forum Discussion

redrum2kk's avatar
redrum2kk
6 years ago

Srsly PopCap, even after the hotfix I got a challenge showing as completed?!

I can't believe it. What the hell were they doing all the time??? I am playing the updated version with the 5k Bulb fix, but I got a daily challenge that is still showing as completed. I mean seriou...
Shaun_Popcap's avatar
Shaun_Popcap
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey PvZ friends,

We're sorry for issues you're encountering. We know its frustrating! I just had a pow-wow with smart guys and this is what we believe:

  1. We believe the issues with bad challenge statuses has been resolved
  2. Unfortunately players who were previously in the bad state are still experiencing the issue
  3. We need your help:
    • We believe re-rolling the challenge fixes the issue. We'd love your help to verify this.
    • We believe its not possible to get in this bad state anymore.

We're investigating a make-good to the community. I promise any lost progress will be handled generously. We just want this fixed!

Thanks,

-sl

ToastedSarnie's avatar
ToastedSarnie
6 years ago
@Shaun_Popcap I'll re-roll next time I
have a completed challenge instead of attempting to re-do the challenge & see what happens. Thank you very much for posting here, it's appreciated!

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