EA Staff (Retired)Hey PvZ friends,
We're sorry for issues you're encountering. We know its frustrating! I just had a pow-wow with smart guys and this is what we believe:
We're investigating a make-good to the community. I promise any lost progress will be handled generously. We just want this fixed!
Thanks,
-sl
@Shaun_Popcap wrote:Hey PvZ friends,
We're sorry for issues you're encountering. We know its frustrating! I just had a pow-wow with smart guys and this is what we believe:
- We believe the issues with bad challenge statuses has been resolved
- Unfortunately players who were previously in the bad state are still experiencing the issue
- We need your help:
- We believe re-rolling the challenge fixes the issue. We'd love your help to verify this.
- We believe its not possible to get in this bad state anymore.
We're investigating a make-good to the community. I promise any lost progress will be handled generously. We just want this fixed!
Thanks,
-sl
Thank you for for chiming in here Shaun. I still have my completed challenge, will reroll it and we will see what happens. Hopefully when can all fix this thing together asap.
