Forum Discussion

redrum2kk's avatar
redrum2kk
6 years ago

Srsly PopCap, even after the hotfix I got a challenge showing as completed?!

I can't believe it. What the hell were they doing all the time??? I am playing the updated version with the 5k Bulb fix, but I got a daily challenge that is still showing as completed. I mean seriou...
Shaun_Popcap's avatar
Shaun_Popcap
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey PvZ friends,

We're sorry for issues you're encountering. We know its frustrating! I just had a pow-wow with smart guys and this is what we believe:

  1. We believe the issues with bad challenge statuses has been resolved
  2. Unfortunately players who were previously in the bad state are still experiencing the issue
  3. We need your help:
    • We believe re-rolling the challenge fixes the issue. We'd love your help to verify this.
    • We believe its not possible to get in this bad state anymore.

We're investigating a make-good to the community. I promise any lost progress will be handled generously. We just want this fixed!

Thanks,

-sl

TLEsquire's avatar
TLEsquire
6 years ago
@Shaun_Popcap Thanks for letting us know what you think is going on. We are all about taking the route that might fix things for us. Appreciate you taking the time to communicate with us 👍
  • Shaun_Popcap's avatar
    Shaun_Popcap
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Is anyone able to confirm that re-rolling resolves the issue? We'd confirm this on our end but don't have accounts in the broken status prior to the change. 

    • spIash_damage's avatar
      spIash_damage
      6 years ago

      @Shaun_Popcap  I had one re-roll post-patch and haven’t had an issue since.  PS4 here.  3-4 days of correct Daily Challenges for me.  I’ll update, if problems return.

    • ToastedSarnie's avatar
      ToastedSarnie
      6 years ago
      @Shaun_Popcap I was going to give it one more day before reporting back! I haven't had another completed challenge turn up since the ones I had the day after the fix - those I didn't re-roll at the time because I was able to re-do them.
    • Meadoz's avatar
      Meadoz
      6 years ago
      @Shaun_Popcap I’ve not had any broken challenges for days now. If I get one I’ll reroll and report back.

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