Forum Discussion
3 Replies
- Quadruplications1 year agoSeasoned Novice
Hello I tried playing with ds4 windows on Garden warfare 2 and bfn and got the same error stating that The software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: VirtualController
I have no idea why ds4 windows would have this problem and would like to hope that ds4 windows becomes whitelisted for the ea anti cheat
- EA_Pulsar1 year ago
Community Manager
Hey @IceShrumm If you run into any issues with the software you're using, we suggest turning it off before starting the game. Also, try plugging your controller directly into the USB port and playing the game without any extra software. For additional help, please take a look at our detailed article on closing background applications.
Hey, I've been unable to launch the game for weeks now and nothing seems to help me from solutions on the forum or anywhere else.
EA ID : konradj5
Windows OS : Windows 10 Home
Windows OS version : 22H2
GPU model and drivers : NVIDIA GeForce GTX 1650 | NVIDIA GeForce Experience 3.28.0.417 | driver version 560.94
Region : Europe (Central)
Internal drive
I got both SSD and HDD, though the game and EA App runs on SSD
About 2 weeks ago when i wanted to launch game for the first time
I'm not sure about the last update since like I said, its the first launch after purchasing it
Game doesn't launch. Splash screen appears then either EA App reopens or nothing happens.
I think that's all I have, I can provide anything missing here if needed.