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Xbox live has been up and down all day http://support.xbox.com/en-CA/xbox-live-status
Are there any msgs on screen? You shouldnt need to re-install but just turning the xbox completely off and on again can sometimes help as it kicks you to a new server.
This is how to do a power cycle on xbox one
press and hold the Xbox button until the light behind it turns off (about 5 seconds), which means the console is off.
After the console has shut down, unplug the power cord and wait 30 seconds.
Plug the console back in and turn it on using the Xbox button. Power cycling will reset the network card and clear the cache.
I had the exact same problem, a very upset 8 year old for about an hour who had saved his pocket money up for this game. I did as suggested and it worked. Very big thank you from us both. :eahigh_file:
- 10 years agoDone as suggested and rebooted. Got through gates of zomburbia then started growing as a sunflower then taken back to splash screen saying connecting to EA servers. Is this a game or EA server issue. Am annoyed having just payed £40 for this game that the very first attempt my 2 boys have made have resulted in the game crashing at these points. Are there any workarounds other than taking the game back to the shop and getting my money back?
- 10 years ago
Probably a EA/Xbox issue...
I'm playing it just fine though.
- 10 years ago
Xbox Live hasn't been down today at all. The link doesn't even work that Jenni provided...
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