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LePickled's avatar
3 years ago

Submitted refund a long time ago but won't get money back

I submitted a refund for the game Plants vs Zombies Garden Warfare 2 almost 3 weeks ago and I haven't gotten any email back other than the comfirmation since I submitted and I'm just wondering when I will get the refund and if this is only happening to me.

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @LePickled

    We are unable to assist with refunds, account issues, Bans, and missing content on Answers HQ. If you are wanting to find out more about how to request a refund we have a few help articles below.   

    Please note these are for purchases through Origin, If you purchased the game through a retailer or another platform you will want to reach out to whoever you purchased the game from for further assistance.   

        

    Thanks!   

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