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I see that you don't have a dedicated graphics card, however, the onboard GPU seems to meet the minimum requirements. Since you're playing on a laptop, I suggest that you set the power settings to prefer performance, instead of energy saving. Also, if there's any other program that might be conflicting with the game, you can try a Clean Boot: How to clean or safe boot your computer. That should disable all the unnecessary background programs and hopefully fix the issue.
Let us know how that goes,
Hello there, I'm having the same problem whereas the game or application has encountered an unexpected error and I happen to have a graphics card of RX 6550M with 4 GB of memory which I think is suitable to run this game. Any other solution?
- EA_cuervo9 months ago
Community Manager
Hey @El_Diablo0hh,
To be sure that your system can run the game, please share a DxDiag with us: How to gather information on your PC using DxDiag
- damichi089 months agoSeasoned Novice
Hello. I have the same issue, IDK if its relationated, but the crash errors are located at ea anticheat.Here you have a google drive folder with some crash reports: https://drive.google.com/drive/folders/1GMikxoN7ci5Phvza4yJJt7TnQBeZmrxh?usp=sharing
- EA_cuervo9 months ago
Community Manager
If the error message shows an error with the EA anticheat, you can troubleshoot it by following the steps in this article; How to install and troubleshoot EA anticheat on your PC
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