Forum Discussion
Update : The issue is related to the profile data file that is stored remotely on the server.. A EA/PopCap support technician will need to wipe your profile data.
(You won't lose ANYTHING but you will need to play the tutorial one more time and you will need to reconfigure all of your character setups, again.)
I would like to add that my game makes me play the tutorial mission with the sunflower every time I boot the game before letting me roam the battleground. After being extracted by Crazy Dave the game skips the 'fly-over cut-scene' that would normally happen after playing the tutorial for the very first time, and loads me into the Battleground the way that it should be doing, rather than making me play tutorial. I should note that when I load into the battleground my character is always the Sunflower (until i character swap) and when switching to Zombies my character is always IMP (until i character swap).. world options can be altered but return to default after fresh boot. All other progress such as rank, coins, stars, completed missions and side-quests, unlocked areas, unlocked characters and customization items, challenges are properly saving. However, it is virtually impossible to apply customization such as alternate abilities, upgrades and cosmetics in one session and booting into another session, at a later time, without them reverting to how they were set up before i had altered them. Cleared rubble also returns upon next login.
Basically, the bug isn't preventing me from progressing in the game, however, it is extremely inconvenient to have to go through this repeatedly.. I should, also, note that the tutorial / world options bug didn't begin to happen until several days after I had began playing the game.
PS4 version but I've read that other people also had been experiencing this on PC and on XBOX.
I experienced same thing @MJFAME (xbox1) , but also, all rubble I have cleared came back.