@EA_Andy This is the biggest issue though and such a common mistake, staying silent on the matter is really bad. You guys don't have to answer every thread to say you are looking into and addressing the bugs. Just have a stickied thread where it details what you guys are currently working on bug wise, not content wise as that can be kept a secret for all I care.
I as a consumer and many others who enjoy the game just want to know that you guys are aware of the technical problems in your game and are working towards addressing them. That's really not much to ask for. I'm not asking for a deadline (these things take time), just that you guys are aware of these issues and intend on fixing them.
The Twitter account wasn't even your official one as well and it was never referenced there either.
You say you guys are working on things and will let us know, except that twitter post is nearly a week old and no one mentioned a thing on here. It details exactly what I and others wanted fixed.
- The hit detection bug
- Chomper burrowing camera glitch
Now I want to see some confirmation about Infinity Time/gameplay crashing and Party Rose being unobtainable mentioned.
We have countless threads asking about the same things and you guys stay silent, when all you had to do was link that twitter account that I posted in this topic.
Boom!, worries of it ever being addressed would of been settled and people will know then that they don't have to repeat themselves over and over about the same bugs.
Anyway that's just my thoughts on it. You guys can handle it how you want, but from a consumer point of view it's never a good look to just stay quiet and letting it escalate to the point of frustration for the people who bought your game.
EA Staff (Retired)@KnowsNoLimit - I understand the idea of a thread full of every bug that is being worked on but I think it would end up being counter-productive, as any reported bug is at least reviewed to make sure it is a bug and then eventually fixed, a list could end up being very long. Additionally as you've mentioned the time to review and fix a bug can vary and we don't want to give people false expectations about how quickly their particular bug is going to take to be addressed.
There is a list of some of the known issues within the stickies on the tech/bug forum, it needs a slight update at this point but does contain some of the things that have been mentioned around the forums. I wouldn't expect it to ever contain absolutely everything that's currently being looked into.
I do appreciate the feedback though, and will try and keep you guys updated as best as possible.
For infinity mode crashing we've been collecting reports here. For party Rose I would have to try and look into that a bit more, it's not something I currently have info for.
@XMalakhX - I completely agree, it's much easier to post full feedback on a forum like this than on Twitter, mostly because of the word count!
In this case it looks like it was Justin that was replying to a player directly about the issue and mentioned that it was being looked into. I definitely appreciate that you guys want to hear that stuff first and officially through the PvZ channels.
- Andy -
@EA_Andy I wasn't expecting you guys to list every bug, just the main ones in general. Hit detection, gameplay crashes, infinity time crashes and Party Rose being unobtainable. Just how Justin Wiebe has the freedom to do so on his Twitter account. In those tweets alone I got a ton of confirmation that the game is indeed getting some of the main bugs addressed.
These are most definitely bugs and need to be squashed, Like I said you guys can handle it as you wish. It's your game after all. It's just ridiculous that one Twitter account gave me more info than an entire official source.
As long as you know silence is the worse thing you can do and keep us updated now and again with what's going on I'm happy. I'm not expecting a day by day account of what's happening, I just want to see you guys stay in touch with the passionate community more.
However if all this thread did was make you guys take note of how Party Rose is unable to be unlocked then it was worth it alone for that. Anyway Thank you for taking the time to respond, I appreciate it.
