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pandareno1999's avatar
pandareno1999
Hero+
8 years ago

Unable to connect to multiplayer - black screen of death

Hi -

I've recently started playing GW1 again.  I'm experiencing a persistent issue trying to enter multiplayer games in the last two days.  After I'm told a server has been found, I only get the black loading screen with the daisy in the corner.  I can hear players' mics on occasion.  I've tried waiting up to five minutes before quitting and restarting the app.  I've experienced this issue on occasion with GW2, but never frequently and never persistently.  I have been unable to join a game a G&G for two days.  Mostly I've also had the same issue with team vanguish, but I've been able to get into a game once.

I've tried deleting the app with no success.  I'm on PS4 and my gamer tag is micushing.  @EA_Archi, I've noticed you are active here on the GW1 forum, do you have any advice?

32 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Did you get a response? Or a means of fixing? I'm having the same exact issue. I'm actually listening to people on their mics complaining that they can't connect as I'm staring at the Daisy in the corner. I've restarted everything including uninstalling the app, restarted the PS4, restarted our router. No luck.
  • pandareno1999's avatar
    pandareno1999
    Hero+
    8 years ago

    Archi responded to me in another venue - no word yet on the issue, but I've confirmed that it's being looked in to.

    Thanks for your reply, that is now four players experiencing the same issue.

  • pandareno1999's avatar
    pandareno1999
    Hero+
    8 years ago

    Unfortunately, I got sort of a friendly brush off when I brought this issue further up the food chain.  Apparently GW1 has a low priority due to its age.  I still can't get on to multiplayer.

    I started a thread for this issue on the reddit sub, and it appears that it is not affecting PC, only consoles (perhaps only PS4?).

  • malfurion79's avatar
    malfurion79
    8 years ago

    Same issue here. Waiting to get into game and the Sunflower Black Screen of Death just taunts me lol It happened last year a few times. I think the situation will remedy itself but it's definitely something on their end. Hopefully it doesn't last too long. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    I'm another one who has the same problem. I can't play multiplayer since 2 days ago.

    I'm playing from PS4. Hope it will be fixed soon.

    My nickname is HEROEdelREVES.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I am getting it too, can not join Team Vanquish at all. I can hear people talking but it never joins. Sometimes it's other games, like gardens and graveyards but those load sometimes.  This is on PS4 and I have deleted and reloaded game and ID and tested the network multiple times.  Wish they would fix this problem.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I would agree, I can join the game on my PC but not the PS4.

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