Forum Discussion

6 years ago

Solved

Unable to open 62 gifts in sticker shop.

Hello, I recently purchased some dlc on the xbox one which gave me 62 gifts in the sticker shop. Yet when i try to open the gifts a message appears on the screen stating "Stocking the Sticker Shop....

J0EY_J
6 years ago
Mod plese close this post.
They have solved my store issue and i am able to play and open packs with no issues.
Thank You.

RufusTwist

New Rookie

6 years ago

Psn - Rubedotwist

Region - USA / NA

Hot Summer Nights Upgrade

Midnight snack upgrade

Festive edition upgrade

No-brainerz upgrade

Super fertilizer upgrade

Crazy Dave's frozen upgrade

Doctor zomboss' frozen upgrade

After-party upgrade

Party upgrade

EA_Blueberry

Community Manager

6 years ago

@RufusTwist

Thank you. Can you try restoring the license for the game? Here is how to do that.

RufusTwist
New Rookie
6 years ago
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Report
Didnt work. I'm pretty sure you guys just need to do something about the game. It just cant seem to handle that many gifts at once. Maybe just patch the game to access one gift at a time and load the next gift after each unwrapping?
- dwooten77
  6 years ago
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  @RufusTwist @Do you have another primary account? If so are all the stickers opened on that account?
  - RufusTwist
    New Rookie
    6 years ago
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Keep them in check and discuss the best gardening techniques on the community forum.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi0yMjYtM3p3cnBl?image-coordinates=0%2C0%2C500%2C500\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:plants-vs-zombies-en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:plants-vs-zombies-en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Plants vs. Zombies™ Franchise Discussion","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":27406,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-31T06:25:14.640-07:00"},"eventPath":"category:plants-vs-zombies-en/category:ea-forums-en/community:tghpe58374board:plants-vs-zombies-franchise-en/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY"},"User:user:3027953":{"__typename":"User","id":"user:3027953","uid":3027953,"login":"J0EY_J","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"rank":null,"email":"","messagesCount":4,"biography":null,"topicsCount":1,"kudosReceivedCount":47,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-04-15T21:17:43.718-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:tghpe58374/user:3027953"},"ForumTopicMessage:message:10326035":{"__typename":"ForumTopicMessage","uid":10326035,"subject":"Unable to open 62 gifts in sticker shop.","id":"message:10326035","revisionNum":1,"repliesCount":81,"author":{"__ref":"User:user:3027953"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:plants-vs-zombies-franchise-en"},"conversation":{"__ref":"Conversation:conversation:10326035"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10326035"},"body@stripHtml({\"truncateLength\":200})":" Hello, I recently purchased some dlc on the xbox one which gave me 62 gifts in the sticker shop. Yet when i try to open the gifts a message appears on the screen stating \"Stocking the Sticker Shop....","body@stringLength":"531","rawBody":"

Hello,

I recently purchased some dlc on the xbox one which gave me 62 gifts in the sticker shop. Yet when i try to open the gifts a message appears on the screen stating \"Stocking the Sticker Shop...\" and does not go way. I get disconected because i am idle but i can not exit the screen once that messge appears.

I have contacted support and ran through all the troubleshooting steps. So it looks like a bug and not an issue on my end.

Any info on this would be greatly appreciated.

Thank You.

","kudosSumWeight":3,"postTime":"2019-04-16T08:04:24.514-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:10326035_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":13013},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:10326035":{"__typename":"Conversation","id":"conversation:10326035","solved":true,"topic":{"__ref":"ForumTopicMessage:message:10326035"},"lastPostingActivityTime":"2025-03-21T19:57:14.257-07:00","lastPostTime":"2025-03-21T19:57:14.257-07:00","unreadReplyCount":81,"isSubscribed":false},"ModerationData:moderation_data:10326035":{"__typename":"ModerationData","id":"moderation_data:10326035","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10326035_1":{"__typename":"Revision","id":"revision:10326035_1","lastEditTime":"2019-04-16T08:04:24.514-07:00"},"ForumReplyMessage:message:10326057":{"__typename":"ForumReplyMessage","id":"message:10326057","conversation":{"__ref":"Conversation:conversation:10326035"},"author":{"__ref":"User:user:179482"},"revisionNum":1,"uid":10326057,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:plants-vs-zombies-franchise-en"},"subject":"Re: Unable to open 62 gifts in sticker shop.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10326057"},"parent":{"__ref":"ForumReplyMessage:message:10326056"},"body":"

@RufusTwist

\n\n

Thank you. Can you try restoring the license for the game? Here is how to do that.

","body@stringLength":"362","rawBody":"

@RufusTwist

\n\n

Thank you. Can you try restoring the license for the game? Here is how to do that.

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Mod plese close this post.

They have solved my store issue and i am able to play and open packs with no issues.

Thank You.

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Mod plese close this post.

They have solved my store issue and i am able to play and open packs with no issues.

Thank You.

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Psn - Rubedotwist

Region - USA / NA

Hot Summer Nights Upgrade

Midnight snack upgrade

Festive edition upgrade

No-brainerz upgrade

Super fertilizer upgrade

Crazy Dave's frozen upgrade

Doctor zomboss' frozen upgrade

After-party upgrade

Party upgrade

","body@stringLength":"319","rawBody":"

Psn - Rubedotwist

Region - USA / NA

Hot Summer Nights Upgrade

Midnight snack upgrade

Festive edition upgrade

No-brainerz upgrade

Super fertilizer upgrade

Crazy Dave's frozen upgrade

Doctor zomboss' frozen upgrade

After-party upgrade

Party upgrade

","author":{"__ref":"User:user:2934372"},"isEscalated":null,"postTime":"2019-07-17T23:14:04.509-07:00","solution":false,"customFields":[],"kudosSumWeight":0,"repliesCount":10,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message10326056AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/plants-vs-zombies-franchise-en/91778/1/20190718_011333.jpg\"}"}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:10326056_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2250},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:10326057_1":{"__typename":"Revision","id":"revision:10326057_1","lastEditTime":"2019-07-18T13:39:24.556-07:00"},"QueryVariables:ReplyList:message:10326057:1":{"__typename":"QueryVariables","id":"ReplyList:message:10326057:1","value":{"id":"message:10326057","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743164944919":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1743164944919","value":{"altText":"{login}'s 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Unable to open 62 gifts in sticker shop.","moderationData":{"__ref":"ModerationData:moderation_data:10326058"},"body":"

Didnt work. I'm pretty sure you guys just need to do something about the game. It just cant seem to handle that many gifts at once. Maybe just patch the game to access one gift at a time and load the next gift after each unwrapping?

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@RufusTwist @Do you have another primary account? If so are all the stickers opened on that account?

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@RufusTwist @Do you have another primary account? If so are all the stickers opened on that account?

No other account

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No other account

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