I honestly think we need to keep hammering away at this. Barring some players that have massive performance problems where they can't even play or with huge lag or other problems, this is the number one issue. I don't know why it seems worse here than GW1 and 2 which both had this problem, but it's making some matches completely tedious to play and that's not something you want in a game that needs a large, healthy population to survive and thrive.
When the matches are at least somewhat fairly balanced, the game is enjoyable and exciting, especially after last night when the game had that big patch and combat in general just felt better. We cannot expect people to play when matches are 7 to 2. If you're on the smaller side and getting smacked around, why bother staying in the match? And if it keeps happening as @Screion posted earlier, why bother playing at all?
PopCap and EA, you must fix this situation ASAP!