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CrisC2019's avatar
CrisC2019
2 years ago

When I play the PvZ GW2 game, it does not let me control the game

English is not my first language, so I apologize I a have some mistakes. This is the first time I play it on pc platform, and when I want to use the keyboard and mouse to walk or turn the camera i...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @CrisC2019 

Would it be possible to get the following bits of information for this?

We can use this information, to help make the team aware of the issue and to further investigate. 

 

Cheers!

CrisC2019's avatar
CrisC2019
2 years ago

Here it is

EA app Error ID: be36d61f-a911-4d5b-b15d-eac74ba210d2

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @CrisC2019, To confirm would it be possible to get the dxdiag file?

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