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CrisC2019's avatar
CrisC2019
3 years ago

When I play the PvZ GW2 game, it does not let me control the game

English is not my first language, so I apologize I a have some mistakes. This is the first time I play it on pc platform, and when I want to use the keyboard and mouse to walk or turn the camera i...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @CrisC2019 Thanks for the additional details, Do you have any overlays enabled, that we could try to temporarily disapal? Then launch GW2 and check if this continues.

CrisC2019's avatar
CrisC2019
2 years ago
Hi @EA_Illium, no, I don't have any overlays enabled
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @CrisC2019 

    Apologies for the delay, to check do you have anything else plugged into the machine?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @CrisC2019 

    Would it be possible to test PvZ on a new user or admin account or try your account on another device? 

  • CrisC2019's avatar
    CrisC2019
    2 years ago
    Hi, @EA_Illium

    I tried on another user in my pc and it worked, the game was normal, maybe it is a problem of my user?

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